Segment real-time refreshing rate


Suggest that we could make the segment to resolve member instantly instead of waiting so that it could be more capable for some company using customer data to process with their own business.

Read more...
0 Comments

Read more...
0 Comments

Category: Segmentation (182)

STATUS DETAILS
New

AI suggestion support for Portuguese


Please deploy Portuguese as a supported language to use for customer service

Read more...
0 Comments

Read more...
0 Comments

Category: Customer Service Workspace (102)

STATUS DETAILS
New

AI suggestion support for Portuguese and external sources


As per our customer demand we want to deploy Portuguese as supported language in Microsoft Customer service AI suggestion, and also enable AI suggestion to use external sources which will help agent on case solving and identify the problem.

Read more...
0 Comments

Read more...
0 Comments

Category: Customer Service Workspace (102)

STATUS DETAILS
New

Remove the delete icon when the user don't have the permission to delete the record


We need to remove the delete button from the form or pop up, if the current user is not having the appropriate permissions, this issue cause confusion even the delete button is not functioning if the user doesn't have the required role.

Read more...
0 Comments

Read more...
0 Comments

Category: Dataverse (183)

STATUS DETAILS
New

Automatically adding missing PowerPage component to the solution


Hi, as customer demand we need a feature which automatically adding missing PowerPage component to a solution after the user adding additional form, metadata, or step in their PowerPage, lack of this feature make working with solution lack of convenience as user have to find the extract compon...

Read more...
0 Comments

Read more...
0 Comments

Category: Dataverse (183)

STATUS DETAILS
New