Unable to check errors on Customer Journey


When clicking "Check for errors" in a newly created Customer Journey I always get a notification saying "We couldn't check your customer journey for errors at this time. Try again later."

Read more...
1 Comments

Read more...
1 Comments

Category: ()

STATUS DETAILS
New

First Run Experience - "Application Services" process not started.


At the Summary page of the FRE, I can see that all processes have finished except "Application Services". That process remains in status "Not Started". 

I have received the email confirming that the setup of the environment is done. What consequence does it hav...

Read more...
4 Comments

Read more...
4 Comments

Category: ()

STATUS DETAILS
New

Unable to save changed to dynamic segment


I have created a dynamic segment with a definition. I open up the newly created segment - which has not yet completed provisioning - and a notification informs me that the segment is locked until provisioning is done. But I can still go to "Definition" and change the definition of th...

Read more...
2 Comments

Read more...
2 Comments

Category: ()

STATUS DETAILS
Planned

Cross-campaign rules


As we understand it, cross-campaign rules - the possibility to limit the number of sent emails to a contact in a given timeframe - is not available in the preview, or the upcoming release (?).

Is there a recommended approach to achieve this functionality in D365 Marketing using custom ...

Read more...
6 Comments

Read more...
6 Comments

Category: ()

STATUS DETAILS
Planned

Customer insights KPI for date of last email click for contact


It would be good to have a KPI in Customer Insights that indicates the date of the last "click" by a contact on an email sent out from Dynamics 365 Marketing - for example named "LastEmailClickByContactLifetime". 

Read more...
1 Comments

Read more...
1 Comments

Category: ()

STATUS DETAILS
New

Emails are not being sent


It seems that emails are not being sent from our trial instance (dmrkt1009pv007.crm4.dynamics.com). I have tried the following:

- Sending a test email from a newly created Marketing Email. I have not received any emails. 

- I have created a Customer Journey based on a segm...

Read more...
1 Comments

Read more...
1 Comments

Category: ()

STATUS DETAILS
Planned

Clearar indication if validation completes without errors


When using "Check for errors" to validate for example a Customer Journey or a Marketing Email a "red" notification shows up even if there are no errors. This notification needs to be expanded for the user to see that there are no errors. It would be nice if a validation res...

Read more...
3 Comments

Read more...
3 Comments

Category: ()

STATUS DETAILS
Planned

Possibility to add suppression segment to Customer Journey template


It would be nice to be able to specify a suppression segment in a Customer Journey Template. Often the same "global" suppression segment will be used for all Customer Journeys, and it would simplify for the user if this suppression segment could already be filled in when a Customer J...

Read more...
2 Comments

Read more...
2 Comments

Category: ()

STATUS DETAILS
Planned

Send test emails to marketing list marked for testing purposes.


It would be good if it was possible to target a marketing list when "test-sending" a Marketing Email, so that several people can receive the test-email and evaluate it. Currently it is only possible to enter an email-address in free text when clicking "Test Send" on the Mar...

Read more...
1 Comments

Read more...
1 Comments

Category: ()

STATUS DETAILS
Planned

Set "From" in Marketing Email to Queue


Currently the "From" field of a Marketing Message could only be set to system users. We would like to be able to set this to a Queue (with an e-mail address).

Read more...
3 Comments

Read more...
3 Comments

Category: ()

STATUS DETAILS
Planned