Unable to check errors on Customer Journey
First Run Experience - "Application Services" process not started.
At the Summary page of the FRE, I can see that all processes have finished except "Application Services". That process remains in status "Not Started".
I have received the email confirming that the setup of the environment is done. What consequence does it hav...
Unable to save changed to dynamic segment
I have created a dynamic segment with a definition. I open up the newly created segment - which has not yet completed provisioning - and a notification informs me that the segment is locked until provisioning is done. But I can still go to "Definition" and change the definition of th...
As we understand it, cross-campaign rules - the possibility to limit the number of sent emails to a contact in a given timeframe - is not available in the preview, or the upcoming release (?).
Is there a recommended approach to achieve this functionality in D365 Marketing using custom ...
Customer insights KPI for date of last email click for contact
Emails are not being sent
It seems that emails are not being sent from our trial instance (dmrkt1009pv007.crm4.dynamics.com). I have tried the following:
- Sending a test email from a newly created Marketing Email. I have not received any emails.
- I have created a Customer Journey based on a segm...
Clearar indication if validation completes without errors
When using "Check for errors" to validate for example a Customer Journey or a Marketing Email a "red" notification shows up even if there are no errors. This notification needs to be expanded for the user to see that there are no errors. It would be nice if a validation res...
Possibility to add suppression segment to Customer Journey template
It would be nice to be able to specify a suppression segment in a Customer Journey Template. Often the same "global" suppression segment will be used for all Customer Journeys, and it would simplify for the user if this suppression segment could already be filled in when a Customer J...
Send test emails to marketing list marked for testing purposes.
It would be good if it was possible to target a marketing list when "test-sending" a Marketing Email, so that several people can receive the test-email and evaluate it. Currently it is only possible to enter an email-address in free text when clicking "Test Send" on the Mar...