Set chat widget visibility hours for persistent chat.


I would like to be able to set the hours that a widget is displayed inline with business opening hours for persistent chat.This would allow me to include the widget during core hours and remove it over a weekend for example instead of 24 hours a day. Ideally...

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Category: Live Chat (114)

STATUS DETAILS
New

Mobile chat experience


Currently i am not able to see if the customer has abandoned the chat or if the chat has timed out due to the customer moving between screens on a mobile. (seems to be 3 minutes after the event)Knowing if the customer has left a conversation when they swipe away the chat wind...

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Category: Live Chat (114)

STATUS DETAILS
New