User Profile

Approval of discount by manager


It is possible to setup different limit for discounts for cashier and for manager. But there is no easy way how the manager can approve a discount that is bigger than cashier limit, but within manager limit. In case the employee discount limit is exceeded, it should be possible to input credentia...

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Category: Pricing, Discounts, and Taxes (167)

STATUS DETAILS
Needs Votes

D365 invoice number respects receipt number from POS


It should be able to use receipt number from POS as invoice number during statement posting in D365 for identified customer. Reason: Some EU countries have additional regulations for invoice printout in stores, for example VAT control report. If a company customer comes to the store, he needs t...

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Category: End of Day and Financials (77)

STATUS DETAILS
Needs Votes

Retail discount based on brand


We often see a requirement to define retail discounts based on item property, most typically Brand, eventually other attribute / field on item. Example: provide discount 20% on all bags from Mammut. Today this is not possible, the only item relation possible is item or item category (eventua...

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Category: Pricing, Discounts, and Taxes (167)

STATUS DETAILS
Planned

Customer claims in retail


Almost all retailers need to deal with customer claims. The perfect solution should consist of: 1) Warranty setup in HQ - this is announced for future release 2) Possibility to create claim case in POS or in CallCenter - search for original receipt, pick product - describe defects, eventually us...

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Category: Customer and Loyalty (94)

STATUS DETAILS
Declined

Automatic retail transactions settlement in EEU countries


If we use mixed payments (for example Cash + Card) and automatic settlement, the statement posting ends with an error (in Eastern Europe localization). The reason is that the EEU localization does not properly map the (multiple) payments with (one) invoice in customer balance settlement and somet...

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1 Comments

Category: End of Day and Financials (77)

STATUS DETAILS
Needs Votes

Intrastat list code based on store address


Today invoice posted for identified customer uses the primary customer address as invoice address even for cash&carry sales. The problem is that the address is used as a criteria for selecting the list code on the invoice that is used as a base for Intrastat reporting.

If a customer wit...

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Category: End of Day and Financials (77)

STATUS DETAILS
Under Review