UCI switchover for base CRM


The UCI switchover for the base CRM is still a preview feature with reports not working in the version&nbsp;<span style="color: #000000; font-family: 'Segoe UI', Tahoma, Arial; font-size: 11px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; let...

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Category: Customer Service Workspace (585)

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CRM Charts to show zero valued columns


Can the CRM charts show the count of records even if the count is zero. Example: If we want to see the cases created for a week/past 7 days, it should show&nbsp; the zero columns to show the actual trends.

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Category: Customer Service Insights – BI Analytics (27)

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Needs Votes