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UCI switchover for base CRM


The UCI switchover for the base CRM is still a preview feature with reports not working in the version 

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Category: Unified Interface (644)

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Needs Votes

CRM Charts to show zero valued columns


Can the CRM charts show the count of records even if the count is zero. Example: If we want to see the cases created for a week/past 7 days, it should show  the zero columns to show the actual trends.

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Category: Customer Service Insights – BI Analytics (39)

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Needs Votes