Social Media in Customer Insights Journeys
Unfortunately, it seems that Social Media (posting) is no longer included when installing Real-time Marketing or the new Customer Insights Journey. Is there no plan to incorporate this into Real-time Marketing?
LinkedIn Integration (Sales Navigator for Customer Insights)
I would like to propose the idea of integrating LinkedIn data directly into Customer Insights Journeys within Microsoft Dynamics 365. This integration would allow users to access additional details from LinkedIn profiles, such as photos and other publicly ...
Enhanced Zoom-Out Functionality for Customer Journeys
I would like to propose an idea for improving the ability to zoom out within Customer Journeys in Microsoft Dynamics 365. Currently, it can be challenging to get a comprehensive overview of larger and more complex customer journeys, which can limit our abi...
Collaborative Work in Marketing Forms, Emails, and Customer Journeys
I would like to suggest the implementation of collaborative working features within marketing forms, emails, and customer journeys in Microsoft Dynamics 365. This feature would allow teams to collaborate seamlessly and view real-time changes as they are made, similar to the collaborative funct...
Town Hall Events in Dynamics Marketing / Customer Insights
After the end of the live events (Sept.24), we need support for the new Town Hall Teams events as soon as possible!