Automatically close conversations once the cases are closed.
Hello team,
At the moment, conversations which are associated with cases do not automatically close when the cases are closed, unless the associated case record is deleted, according to this document: https://learn.microsoft.com/en-us/dynamics365/customer-service/administer/auto-close-co...
STATUS DETAILS
Needs Votes
Increase / provide a dedicated limit for Export to Excel feature
Hello team,
I'm creating this idea thread in order to request for a dedicated limit on number of rows that an user can Export to Excel file.
As far as I know, the limit is roughly 500k rows of records, and this limit can be changed dynamically at times depending on the l...
STATUS DETAILS
New