User Profile

Possibility to unsubscribe anywhere in the (Customer) Journey

When creating a Customer Journey based on a Subscription List and sending out an email for example, you are able to unsubscribe yourself from the Subscription List. However, according to

Tracking recurring appointments and track appointments in delegated calendars

A little bit of context: at the end of 2024/start of 2025 we implemented Dynamics 365 CE (Sales + Customer Insights - Journeys) for the customer. At the time we compared the two available add-ins: Copilot for Sales and Dynamics 365 App for Outlook. During this imple...

Marco van Kesteren

Possibility to unsubscribe anywhere in the (Customer) Journey

Tracking recurring appointments and track appointments in delegated calendars