Ability to import pictures for inserting into Knowledge Articles
Currently, all pictures have to be available in an externally hosted website. The user has to copy the URL and insert this into the Article.
Most competitor apps allow users to upload pictures into an Image Library within the Knowledge app
STATUS DETAILS
Completed
Allow user to tag Knowledge Articles as Favourites
Competitor apps allow Knowledge users to 'tag' an article as a "Favorite" so they can quickly access the article whilst supporting an end-Customer
STATUS DETAILS
Completed