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  • 6

    Bank and safe drop from blind closed shift

    Suggested by Andrew NewnhamUnder Review 0
    Category: Financials/Statements

    When I am demonstrating the functionality around cash and bank management this is always a place where the solution falls down.

    Customers like the idea of blind closing shifts. But a key part of the 'cashing up' process is to complete a bank drop.

    At present you cannot complete a bank or safe drop from the blind closed shifts (soon to be Manage shifts) screen. So this results in customers not implementing blind closed shifts at all, at risk of confusing store staff.

    Please add buttons to complete both bank and safe drops from the blind closed shifts screen - In fact, all cash/shift operations should be available!
  • 4

    Make the VAT group code on the address mandatory in case destination based tax is enabled on the channel

    Suggested by Dennis ThiePlanned 0
    Category: Financials/Statements

    Setting destination based tax on the retail channel enables you to use the VAT group on address for tax calculation. However, this field is not mandatory and can be kept empty. This leads to wrong VAT calculation and cannot be corrected. 

    Please make the VAT group on the address a mandatory field when destination based sales tax is enabled for the retail channel. 

    I have communicated with the product team via e-mail (please refer to communication with Ruben Delgado). Don't hesitate to contact for more information and/or validation with our customers' case.

  • 2

    Retail finance reconcilliation

    Suggested by Kurt HatlevikNew 0
    Category: Financials/Statements

    In Dynamics 365 it is difficult to see if all retail transactions have been financially posted. Issues, errors and bugs sometimes results in that transactions are not included in the statements. In most companies it is common practice to perform financial period closing, and then closing the period. But to be sure that no more transactions will be posted, it would make sense to have some functionality to see transactions that have not been posted/financially updated. Also, a financial reconciliation would make sense to have, making sure that all statements have been calculated and posted. Also including steps in the financial period closing would help. Can we have more reconciliation functionality in the retail/Finance domain ?