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    • 4

      Please provide the ability to report on where is the contact in the customer journey

      Suggested by ANDRE MARGONOUnder Review 1
      Category: Customer Journey

      At this moment, when we see the customer journey progress, we can only see via Insight form where it shows how many successful, failed, in progress. But we could not report who is in what stage in the journey. Also from the contact point of view, I would like to be able to see what customer journey that I'm involved and at what stage.

    • 1

      Pass parameters through customer journey to allow for custom data mapping

      Suggested by TOMMY LAURITZENUnder Review 0
      Category: Customer Journey

      It would great to be able to map in custom data to emails and other activities in the Customer Journey. Allow for Customer journey to be triggered on contact related entity, where you can bring the data from this related entity into the customer journey and use this in your communication. This would let you trigger an email send based off of a customer purchase (order) and then bring order information into the email. Ideally this would be supported both for Entities and triggers in CRM, but also be supported through API

    • 1

      Deleation of Customer Journeys

      Suggested by Carolin LichtenmairUnder Review 0
      Category: Customer Journey

      Please add the ability to deleate obsolete customer journeys. Currently the button "delete" is visible when you're in the Customer Journey Overview. When you then select a Customer Journey to delete it, the Button is away, so you cannot delete the customer journey.