Suggest a new Idea

  • 1

    Include split testing

    Suggested by Jonas WautersUnder Review 0
    Category: Customer Journey

    So that the system can (automatically) help use determine the best email design/content to use based on a defined strategy. The winning e-mail is then sent to the remainder of the recipients.

  • 1

    Please provide the ability to report on where is the contact in the customer journey

    Suggested by ANDRE MARGONOUnder Review 1
    Category: Customer Journey

    At this moment, when we see the customer journey progress, we can only see via Insight form where it shows how many successful, failed, in progress. But we could not report who is in what stage in the journey. Also from the contact point of view, I would like to be able to see what customer journey that I'm involved and at what stage.

  • 0

    Marketing Email Insights heatmap/links clicked to recognize Marketing Pg links

    Suggested by Judi FungUnder Review 0
    Category: Customer Journey

    Currently if I place a link to a Marketing Page in an email, it does not get tracked as a link in the email insights analytics - this occurs either as a text link or a Marketing Page button to the marketing page. This is required to provides a complete and accurate picture of the marketing email's analytics for links clicked/click through heat map, etc.

  • 0

    Deleation of Customer Journeys

    Suggested by Carolin LichtenmairUnder Review 0
    Category: Customer Journey

    Please add the ability to deleate obsolete customer journeys. Currently the button "delete" is visible when you're in the Customer Journey Overview. When you then select a Customer Journey to delete it, the Button is away, so you cannot delete the customer journey.