Suggest a new Idea

  • 3

    Allow ability to configure activity creation date on Activities Pane

    Suggested by Raj RaoUnder Review 0
    Category: Settings

    In the Social Pane, when activities are shown, the creation date is shown as "Today" or "Yesterday". When used for Field Services (Cases & Activities), this resolution is inadequate for a call-center, as they maybe getting multiple messages within the day and need to be able to quickly tell when the last activity was created. This has been one of the top complaints when we implemented Field Services for the call-center in our organization. It would be nice to be able define if the Activities Pane would show it using "yesterday"/"today" or the actual date time. Ideally this should be done on a form level, but if it could be done on an entity or a global level, that would be fine too.

  • 3

    Include split testing

    Suggested by Jonas WautersUnder Review 0
    Category: Customer Journey

    So that the system can (automatically) help use determine the best email design/content to use based on a defined strategy. The winning e-mail is then sent to the remainder of the recipients.

  • 3

    Make tutorials that actually match what the user sees.

    Suggested by Alex CrisanUnder Review 1
    Category: Marketing Pages & Forms

    I'm following your tutorial on Dynamics 365 Marketing and almost nothing that is suggested follows what I'm looking at. The article was written in 9/2017, has that much changed in a year? How about update your information so we don't spend the next 3 years trying to figure this out.

  • 3

    Enable external forms

    Suggested by Vincent MaliepaardUnder Review 3
    Category: Marketing Pages & Forms

    I can't seem to find how to generate leads from external sources (like with form captures in ClickDImensions). I can't use marketing pages for my most of my marketing forms.
  • 3

    Please make relationship name to be more user friendly

    Suggested by ANDRE MARGONOUnder Review 1
    Category: Segmentation

    At this moment on the segment definition page, where I need to set related entity, it is giving the entity relationship name that only system customizer would understand. Please allow a user readable name for the relationship.

  • 3

    Please allow more meaningful name for segment (not restricting it without space)

    Suggested by ANDRE MARGONOUnder Review 1
    Category: Segmentation

    At this moment the segment name only allows straight name (could not have space or any special character). Flexible naming is useful in searching the segment.

  • 3

    Please provide preview before making the segmentation live

    Suggested by ANDRE MARGONOUnder Review 1
    Category: Segmentation

    At this moment for the dynamic segment, it doesn't give us the ability to preview the member list before the segment is made live. And even after it made live, it took some time for the segment to be populated. From the usability point of view, this is inefficient for the marketing manager to test the segment.

  • 2

    Make a pricing model that fit companies with larger databases

    Suggested by Frank EissensUnder Review 0
    Category: Purchase / License/ Quotas

    Please adjust the pricing model. Microsoft asks extra fee for more than 10.000 contacts. That means that the price goes pretty fast to the level of high-end Marketing Automation competitors. That's not fair. Unfortunately we had to decide that Dynamics for Marketing is to expensive ($6000,- per month) instead of Click Dimensions ($650)

  • 2

    Making an actual working e-mail editor for marketing professionals

    Suggested by Frank EissensUnder Review 0
    Category: Lead Management

    The "drag and drop-editor" is just a marketing term. It doen't work properly. Please buy or build an e-mail editor that can compete with other Marketing Automation tooling like Pardot, Marketo, Sharpspring or even ClickDimension.

  • 2

    Quick Send feature

    Suggested by Shidin HaridasUnder Review 1
    Category: Customer Journey

    Ability to send Marketing emails (based or not based on marketing email templates) to users directly rather than setting up a customer journey. The 'Send Email' button on the classic web-version only looks at the standard email templates and not the marketing emails. For more details, check out ClickDimensions 'Quick send email' functionality. https://support.clickdimensions.com/hc/en-us/articles/115001167114-Quick-Send-Emails