Suggest a new Idea

    • 35

      Use Application insights for customer telemtry analysis and reporting

      Suggested by SEAN MCNELLISNew 8
      Category: Organization Insights

      Many customers have requested the ability to configure an Application Insights telemetry key in their Dynamics 365 CRM/CE instance and be able to view/report and query (using app  insights querying) at least the following data.  One can imagine with these data points they could leverage other azure technologies to self heal or remediate as well as alert upon an increase in exception types or other arbitrary and flexible conditions as well build out PowerBI usage reports and end user adoption: 

      • Form load & browser rendering/processing times 

      • request source geographical data 

      • All plugin execution logs redirected to appinsights fail/success, etc (instead of the database) allowing for reporting, alerting, and complex querying

      • Other processing times such as bulk Deletion job results 

      • system jobs 

      • async plugin execution 

      • system job results being mirrored into app insights telemetry (including workflows, async plugins, etc) 

      With these events along with their requestid's and correlation id's customers and partners could report on end-to-end scenarios and figure out how a given async plugin, workflow, process fired which specific plugins, etc. 

    • 13

      Global address book security by teams

      Suggested by Bart VermeulenNew 1
      Category: Organization Insights

      As in AX2012 we would like to have the the address book security by teams. This allows a setup by which users linked to a team are allowed to see specific parties in the global address book bases on the address book linked to the party.

      it also contains security to see the derived relations (customers, vendors, persons...) of this party and their transations
    • 9

      Ability to hide [SYSTEM] user displayed on [Most Active Users] on [Organization Insights]

      Suggested by Takao MizushimaNew 0
      Category: Organization Insights

      [Organization Insights] is such a brilliant capability on Dynamics 365 (Online).
      However, in [Most Active Users] graph, [SYSTEM] user is included.
      The system administrator needs to confirm active users' usage situation, so [SYSTEM] user doesn't need to be displayed.

      It would be much better if [SYSTEM] user can be set hide/show on [Organization Insights] by each user in the coming version.

    • 5

      Track user devices/clients in Organization insights

      Suggested by Maksym MartynovNew 0
      Category: Organization Insights

      Could we have functionality similar to Application Insights(Azure) that will show user client information?

      Like Grids/Charts for:

      • Most used browsers/OS

      • Most used mobile platform

      • Numbers/list of mobile/outlook users

      Application Insights Example

    • 3

      Create alerts in Organizational Insights

      Suggested by Michael BeckerNew 1
      Category: Organization Insights

      There is no way to trigger automated alerts in Organizational Insights similar to what is available in Azure.

      We would like to be able to set up email alerts so our admins are automatically alerted when certain events occur or threshholds are reached. For example if the size and/or number of auditbase tables grows beyond a certain size; or if the failure rate for certain plug-ins, APIs or system jobs reaches a certain percentage.

      Currently, someone needs to log into Dynamics and check this manually and this would be a prime candidate for automation.

    • 3

      French Organization Insights dashboard issues

      Suggested by David LYNew 0
      Category: Organization Insights

      On the French version of Dynamics CRM, we encounter the following issues regarding the Organization Insights dashboard:
      - a dialog box when filtering on dates with right dates (for instance, from April 1st 2017 to April 26th 2017): "Start time or end time can not be 90 days from today." (It could be a date problem (FR: dd/MM/yyyy HH:mm | EN: MM/dd/yyyy HH:mm))
      - a spinning icon keeping spinning to infinite when clicking the same filter button
      Any workaround or planned update of the solution to get rid of these defects?
      Thank you
      David LY

    • 3

      Add back ability for accounting currency to display next to company ID

      Suggested by Samantha SheridanNew 4
      Category: Organization Insights

      In AX2012 within the User options you could optionally add various items to the status bar, one of these elements was currency. This then gave the ability to easily determine the currency for the company, you could also then use this option to amend the display currency into a different currency. This was a neat feature although not used particularly frequently in my opinion.

      However the ease to be able to determine the currency was important especially for customers with a large quantity of companies all in different currencies who trade and transact in many other currencies with the same users switching between companies frequently.

      My idea is to bring this functionality back.


    • 2

      Monitoring scheduled jobs in Organisation Insights

      Suggested by Paul FearnNew 0
      Category: Organization Insights

      I want to be able to monitor the Microsoft async maintenance scheduled jobs in Org Insights.

      I want to know what time the maintenance jobs are scheduled in the Org, when they last run and what time they completed.

      This information will allow me to determine if I have the correct start time for these jobs and if not request the start time to be changed. If it was possible to automate change in the start time of the async jobs through the Admin Centre then that would be even better, allowing typical management activities to be carried out by the Customer's own experienced staff rather than raising separate requests per Org.
    • 2

      Storage and index monitoring in Org Insights

      Suggested by Paul FearnNew 0
      Category: Organization Insights

      I want to be able to export a list of tables showing breakdown of number of rows and space used for the table by data and by index including free space.

      I also want to be able to see how many custom indexes I have in my Org and how much space these take up.

      This will allow me to better manage my storage in my Org.

    • 2

      Monitoring usage to the service limitations using Organisation Insights

      Suggested by Paul FearnNew 0
      Category: Organization Insights

      Using the preview of Insights in the Admin centre at, I would like to be able to monitor how close we are to the Dynamics365 service limits.


      How many connections we have used out of the possible number of connections set for the Org in ExecuteMultiplePerOrgMaxConnectionsPerServer.

      How many API calls we have consumed per user so we know how close we are to the 60k API limit, see

      These will allow us to see how close we are to the limits and if we are regularly hitting the limit so we can take appropriate action.