Develop ability for a Customer collaboration portal or workspace similar to the Vendor collaboration that was released. I could not find any mention of a customer portal for Dynamics 365 for Operations to be released.
When creating a customer that has a type of person, the expectation is that the customer contact automatically creates a corresponding contact record.
This was raised to the Product Team via Dynamics 384579.
1. Accounts Receivable> Create a new customer record with Type: Person
Customer account: 222111
First name: Firstname
Customer Group: 10
2. Accounts> Contacts> View Contacts
No contact is created
Given the customer is of person type, the expectation is that the customer contact automatically creates a corresponding contact record.
This idea includes process in both Accounts receivable and Sales and Marketing modules.
When a Deduction transaction is made in Accounts receivable there is no method to match this deduction to a credit on the customer account without using the Settle transactions function on the Customer record.
By allowing the Customer transactions to be seen in the lower screen and allow the Deduction to be matched to the available credit in the Deduction workbench adds incredible value to this functionality and improves the experience for Collection managers.
Please make this option available in your next release.
A frequent requirement for business processes is the ability for sales and procurement to search on the sales/purchase order line by an external item number. Customization is required on every implementation to accommodate the client.
There are translations available through the EDI process, however, EDI is not used by many mom & pop shops which submit their orders via email or fax.
The ability to search by a customer's or vendor's external item description offers greater productivity to our clients via increased speed of order entry and minimizing errors.
Likewise, this functionality allows Microsoft clients greater flexibility and efficiency in serving their customers, creating an enhanced user experience for all parties involved.
I'd like to suggest a feature to the Trade Agreements functionality. Sometimes Trade Agreement lines are created without specifying a value in the "To date", meaning that these prices will be active indefinitely. I suggest that a check box is available in the Trade Agreement Journal Line and if such option is set to 'Yes' the system will then retire any existing active trade agreement for the given scenario.
The objective is to allow users to deactivate existing active trade agreements by posting a new one. The new feature (if developed in form of a checkbox/option) must also be available in the data entity "Open Sales Price Journal Lines".
This feature should also be extended to all Trade Agreement relations:
Purchase Price and Discount
Sales Price and Discount
The scenario is that you need to import contact persons for customers.
The information you have is information on the contact person (like name and phone) and the customer number it is related to.
In 365, the relation from contact person to customer is based on the customer’s partynumber. This partynumber is unknown for the external part, there we only know the customer number.
So, how do we handle this scenario? Is it is right now, it is not possible to use the customer number as part of the import file, since there is no convert from customer number to party number in the smmContactPersonEntity.
Our request is the possibility to have i.e. customer number as part of the data to import and have a method in the smmContactPersonEntity to use this number to set the AssociatedPartyNumber in the entity.
My company often provides our international customers with multiple prices that vary by delivery terms. We would like to be able to add these prices to our trade agreement (Price/discount agreement journals) data and specify the delivery terms.
When entering an sales order order line, the code should look at the delivery terms on the sales order header to determine the applicable pricing.
We are using AX 2012 R3 and have no immediate plans to upgrade to D365 for Finance and Operations.
In Trade Allowance Management, a Trade Allowance (Trade Promotion) can include a lump sum activity where we agree to pay our customer a sum of money for doing something for us, such as advertising our product on their website. Currently, this functionality is greatly limited by the fact that I can only set up 1 expense account for all trade allowances that include a lump sum, regardless of item, customer, date range or promotion. This Expense account is set up on the Trade allowance management parameters. Businesses require the ability to vary that Expense account for different trade allowances/lump sum promotions. Ideally, similar to how Rebate Program Ids allow us to setup flexible expense and accrual accounts, lump sum promotions desperately needs the same capability. Lack of this core capability often steers businesses away from using AX/D365 for this functionality or requires this customization for every implementation.
In Trade Allowance Management, a Trade Allowance (Trade Promotion) can include a lump sum activity where we agree to pay our customer a sum of money for doing something for us, such as advertising our product on their website. Legally, for tax purposes, a business must be able to accrue this expense. We assume a liability for this expense as soon as the First performance date is hit. So we owe the money and therefore we need to assume the liability even though we have not paid it yet. Ideally, similar to how Rebate Program Ids allow us to setup flexible expense and accrual accounts, lump sum promotions desperately needs the same capability for accruals. One accrual account is not enough - need to support the option for varying accrual accounts for different promotion programs. Lack of this capability prevents a wider uptake of this feature or requires customers to customize it in this way due to the fact that this is missing core functionality.