Suggest a new Idea

  • 5

    Linkedin integration

    Suggested by John-Paul AndersonCompleted 2
    Category: Sentiment

    It would be helpful to be able to search on your relevant terms based around your product or organisation on LinkedIn posts/groups and display the sentiment as part of the integrated elements of the Social Listening view

  • 2

    Exclude own posts from Sentiment Analysis

    Suggested by Stephen Franel VillavertNew 0
    Category: Sentiment

    In Analytics dashboard, MSE should exclude posts made by users in sentiment analysis. It should only process posts from the customers in order to give a realistic sentiment index and capture what the customers really feel.

    Own social profile should also be excluded in Top Authors, Top Fans, and Top Critics as it doesn't make any sense to have them there. The purpose of those charts was to show promoters and detractors.