When printing a case record, complete data of a multi line text field is not printed when there is a scrollbar on the field. Same behavior is experienced by multiple users on multiple workstations and in Non-Microsoft browser (Google Chrome) and CRM for Outlook addin. Print preview form show complete data of that field, however the actual print does not contains the text entered in the multi line text field.
Comments
Thank you for your feedback. Currently this is not in our immediate roadmap, however, we are tracking it and if we indeed get more feedback and votes, we may consider it in future. Thanks Anusha Shankar
Category: General
The same behavior is experienced by every entity with every multiline field, except the expandable option is set. That means, the problem exists not only in the case entity.
Category: General
The same behavior is experienced by every entity with every multiline field, except the expandable option is set. That means, the problem exists not only in the case entity.
Category: General
Administrator
Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.