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I'm not sure if this is already in the backlog, but as of now we have no way of tracking quotas across multiple environments. We have our tenant level dashboard showing Contacts and Interactions, but there's no way to filter by date or environment other than what is provided in the quotas dashboard.


I've also created a power BI report that tracks contacts by ActivityContacDispatched, but this doesn't quite line up with the proper contact quotas for each month.

Category: General
STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. Currently this is not on our roadmap, but we are tracking it, and with more feedback and support from the community we may consider it in the future. Sincerely, Will Genge, PM, Microsoft