Deductions workbench, even after Microsoft tuned the query, takes 1 minute 30 seconds to load a small set of data.

According to support and my personal review of a Trace file, there are MANY queries being executed. We are only using Deduction workbench because we have a customer that routinely deducts amounts that must go through a dispute process. This removes, at least temporarily, the open receivable from the customer account and place it in another receivable account until we have a decision from our customer and can write off or deny the deduction.

It is my understanding that we are not using all the features of deductions workbench.

Maybe it is possible to have the process of loading deductions workbench or creating a new deduction be streamlined based on the configuration. (e.g. If the user does not have deductions as part of their rebate process then the processing skips over that part.)

Even 10 seconds for a small set of data is too long for users to wait. Especially if the user is waiting for a refresh after saving/creating one of many records.