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Integration Business Voice & Business Central

Allison Blanford on 10/20/2020 4:32:06 PM
Integrate Business Voice with Business Central. Example: on inbound calls, the integration would recognize the phone number associated with a Business Central account and have their information pulled up.
Category: Office Integration
STATUS DETAILS
Needs Votes
Ideas Administrator

Business Central Team (administrator)

Thank you for your feedback. Currently this is not in our roadmap; however, we are tracking it and if we get more feedback and votes, we may consider it in the future.

Best regards, 
Mike Borg Cardona
Program Manager, Microsoft

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RE: Integration Business Voice & Business Central

Chafik Khairi on 4/16/2024 9:41:48 PM

In order to exclude business voice users not working with Business central, it would great if this integration supports answering/logging specific calls from a specific Auto attendant / Call queue into Business central.


Business voice users using Business Central should be able to place/log outboud calls from within Business central

Category: Office Integration