We've been testing the Payables Agent and I would like to share some feedback.

Overall, I am a bit disappointed as I had higher expectations. Strictly speaking, it works, but it requires too many interactions (first when you receive the invoice, then to correct and generate the purchase invoice) and by the time the accountant has verified the purchase invoice, the process has taken longer than if a human had entered the information manually. The ironic part is that we tested it on a number of invoices from different Microsoft 365 services where I would expect the agent to be well trained on them, and still there are lots of corrections to the lines: the vendor is always right, the GL account is almost always right, but the lines are inconsistent at best, sometimes the totals too. Unfortunately, if you don't import the lines correctly, the person entering the invoice is essentially spending the same amount of time as if he/she was entering the invoice from scratch.

My biggest disappointment is that invoices are attached as plain attachments and not as incoming documents. This is unfortunately inconvenient as incoming documents are attached to every GL line linked to the purchase invoice. If we had to download the attachment and re-upload it to the invoice as an incoming document, that would require even more time.