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Let's dive into the business scenario:

A restaurant experiences high customer traffic, with orders placed online or via phone and picked up at the restaurant. The current process is as follows:

  1. A customer places an order online or through a call center.
  2. The customer arrives at the restaurant to pick up the order.
  3. The cashier recalls the order, selects it, and clicks "pick up."
  4. The cashier must manually select all items in the order, as there is no scenario involving directly going to cart with all items.
  5. Due to the high volume of orders, cashiers sometimes miss selecting an item, leading to inventory and financial discrepancies because of partially fulfilled orders.


The feature request is to implement functionality that allows cashiers to skip the item selection step and directly add all items in the order to the cart.

This would streamline the process and help fulfill more orders efficiently during peak times.


STATUS DETAILS
New