Sandbox environments retain backups for only 7 days. While this may be sufficient for short-term testing, it creates challenges for customers engaged in longer development cycles, complex troubleshooting, or multi-phase solution deployments.
Impact: We've encountered multiple scenarios where a critical environment reset led to data loss that could not be recovered due to the 7-day retention limit. This impacted their ability to investigate root causes and delayed resolution timelines. A longer retention period would have enabled recovery and analysis without requiring a full environment rebuild.
Requested Change: Increase the default backup retention period for Sandbox environments from 7 days to 28 days.
Expected Benefits:
- Greater flexibility for development and support teams.
- Improved resilience during extended testing or rollout phases.
- Better alignment with enterprise-grade recovery expectations.
We hope this request can be considered for future roadmap planning
Comments
I’d also like to suggest an enhancement that would make the backup experience even more robust: The ability to take a backup from a specific point in time, not just restore to one. Currently, backups can only be taken from the current state of the environment. If users could initiate a backup from a defined historical point, similar to how restore points work, it would provide much-needed flexibility for scenarios involving delayed issue detection or retrospective analysis.
Category: Admin Center