Please fix the issue with Sales Order locking (becomes inaccessible) when the order has an incomplete sales line. The incomplete sales line is typically caused when the user tabs out of their final sales line, which automatically creates the next line with the line type auto-populated. If the user then navigates out of the order at that time, leaving the abandoned line with just the type field populated, then the order cannot be re-accessed for shipping/posting. The only way we've been able to get back into the order is to go into the sales document line entity (6403) table and manually find and delete the errant line from the order. This is not a feasible/scalable process. Please fix ASAP.

Category: Sales
Ideas Administrator

Thank you for reaching out. Your suggestion seems to be a product bug. Please reach out to the relevant support channel as specified in Product Support: https://docs.microsoft.com/en-us/dynamics365/business-central/dev-itpro/help-and-support#summary-of-where-to-file-bugs-and-issues  

Business Central Team