In cases where TWO surveys have to be sent out to a same group of people in ONE email, Customer Voice shows a limitation.

When the email was sent out in this manner, the respondent's details came out as 'Anonymous' for one of the surveys. The system did not pass the value to other survey invite link copied from another survey.

It would be very useful if this feature where incorporating two surveys in one email - responses retrieved and analysed separately comes into practice.