Once a child product is retired, we can either delete the product(if the product does not have an association) or clone the product, this is a by design feature. The only workaround to reactivate such child product is to make changes in the database, If we could reactivate the child product from CRM itself, it would be a great add-on to the functionality of CRM.
Comments
We've also come up against an issue with retired product families that cannot be re-activated.Here is the idea I raised for this issue - https://experience.dynamics.com/ideas/idea/?ideaid=4c99f9a5-d5ce-ed11-9ac4-0003ff459fbb
Category: General