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Allow Nick Name (Display Name) to be synced from AD to Dynamics 365 user record

Jeffrey Hankin on 1/26/2023 4:08:31 PM

Many call center reps do not go by their given name. It would be nice if the Display Name (or Nick Name) in Active Directory could sync to the user record in Dynamics 365 so it could be used in templates and signatures.

Category: Unified Interface
STATUS DETAILS
New