Our client requested to have maker/checker capability for security updates like Changes in Organization Structure & Business Units, Changes in Teams / Queues management, Changes in Users & Security Roles Management. Would it be possible to update this feature to roadmap?
Comments
In addition to the above requirements, our client has also requested changes to any of below CRM Configuration Parameters need Maker/checker capability to ensure 4 eye principle in compliance with data security and integrity policies:
- Business Process Flows
- System Settings
- Workflows and Business Rules
- Email Templates and Document Templates
- SLA (Service Level Agreement) Configuration
- Reports and Dashboards
- Product Catalog
Please ensure to include Maker/Checker for configuration parameters to the Product feature roadmap.
Category: Admin Center