Some companies I work with, post Resource lines for Freight. When they ship a Sales Order, Resources are also shipped on the Posted Sales Shipment.

This will mark the Sales Line as Shipped not Invoiced.

Now, if they need to undo the shipment, for error purposes, they can undo only Item Lines. They can't undo Resource lines.

Therefore, if they're trying to cancel a Sales Order altogether, they can't, because the Resource Lines are marked as "Shipped not Invoiced", and the sales order will forever be hanging in the system (unless forcibly removed).

I think undoing of shipment should be allowed.

Category: Sales
Ideas Administrator

Thank you for your feedback. We released this feature as part of the functionality in Undo shipment or receipt lines for non-item types in November Update of Business Central Wave 2 2019 release.

Please refer to the following link for more information:

Ivan Koletic
PM, Microsoft



When posting item lines, many entries are created, but with the other line types not; curiously, the only type we are allowed to undo is item. It will be really useful to include the other types, and technically it's not a complex thing to do.

Thanks in advance!

Category: Sales