1
Can we set up the frequency cap for our emails based on our schedule? At the moment is very strict so it is impacting negatively our projects, hitting the key days when we send emails. Can you open up the setting so we can define the frequency cap that works for our business? This is a high priority for us!
Thank you
STATUS DETAILS
Declined
Administrator on 5/4/2026 4:16:15 PM
You can define and change Frequency cap settings already - please see Set up frequency capping to limit the number of messages sent - Dynamics 365 Customer Insights | Microsoft Learn
If this doesn't meet your need, please update the suggestion with more details explaining exactly what is your scenario that you are not able to achieve.