8
When you delete an email from your Outlook inbox, it doesn't delete the item from the auto capture in CRM. It should. You have to delete the email from your deleted items in Outlook before it deletes the auto capture in CRM. This isn't a good user experience.
STATUS DETAILS
Declined
Administrator on 10/4/2023 7:59:40 PM
Thank you for your feedback. This is a great suggestion! We will consider this in our roadmap.
Sincerely,
Natalie
PM, Microsoft.