And we need the ability to connect inbound email from customers to the customer record. This could be an activity or a case. Dragging and dropping is an extra step that is not wanted by some customers.
Comments
Can be o key factor to attract customers.
Category: Office Integration
Voted up. This needs to in be standard solution.
Category: Office Integration
Voted up - Also see my similar related Idea for Offline exchange integration - Feedback I have had to date (I have an open support case on this) is this is not on the Roadmap. https://experience.dynamics.com/ideas/idea/?ideaid=dd0a03ff-9e2b-e911-9461-0003ff68d4fd
Category: Office Integration