1

When user creates the new child entity record from the parent record the values of the fields mapped between the child and the parent record gets auto populated on the default form of the child entity. But when the user changes the form of the child entity while creating the record the fields which should be auto populated doesn't populate automatically.

Steps to reproduce :-
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Open any account.
navigate to case entity sub grid.
Create the new Case from the sub grid.
When the case form opens then you will see the customer field automatically populating the value as the name of the account.
Then when we go to change the form from case to information form.
the value of the field vanishes.
tried to change the default form and then check the behavior the issue remains the same.
This use to work in the CRM 2011.
But in the CRM 2013 this feature is not working.

STATUS DETAILS
Declined
Ideas Administrator

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