Hi,

New lead duplicate detection engine is not able to identify a duplicate on creation, it requires the User to refresh the lead for the notification to be shown.

We´ve been told is by design, but is not very convenient and is very confused for users, roles as lead qualifiers which main function is capturing new leads they will improve drastically their efficiency if Dynamics shows the duplicate notification just after Save the record. Even that is how the old duplicate detection feature works.

Please consider,

I