Raising on behalf of customer: Grace Chen - Grace_CHEN@tech.gov.sg

In our org, the project team is required to conduct risk assessment before any new and major feature can be turned on. Pertaining to this particular feature, we didn’t receive any notification from message center prior to the enablement and we didn’t get opportunity to conduct risk assessment. Hence, we have to quickly turn the feature off.

The assigned engineer has shared with us the steps to turn this feature off, but we notice it’s not a “one-click” kind of step and environment system admin actually needs to perform quite a number of steps to get it done. Furthermore, we were told the same thing should also be performed for all the upcoming environments. From operation perspectives, it brings a lot of confusion and operational overheads.

Hence, we seek PG’s considerations to disable copilot for D365 from backend.