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If you synchronize contact from Outlook to CRM, field Title is Synchronized to Salutation. It is useless for Czech language and I think for lot of other non English languages as well. Reason is that to tiltle we fill here in the Czech republic University degree of the someone like Ing. or MUDr. or PaeDr. and so on. But in salutation I need special form of the name that is used for naming or calling someone (eg in mass emails). Example:
Title - Ing.
First Name - Petr
Last Name - Spalenka
Salutation - "Spalenko" or "pane Spalenko"

So my recomendation is to set up new field in CRM contact - Title. Synchronize Outlook title to CRM title. And have separate field for Salutation.

Category: General
STATUS DETAILS
Declined
Ideas Administrator

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Comments

P

Thank you for your suggestion. We will consider this functionality for a future release. Best regards, Prashanth GanapathyRaj, PM, Dynamics CRM R&D Team.. This posting is provided "AS IS" with no warranties, and confers no rights.

Category: General

P

Thank you for your suggestion. We will consider this functionality for a future release. Best regards, Prashanth GanapathyRaj, PM, Dynamics CRM R&D Team.. This posting is provided "AS IS" with no warranties, and confers no rights.

Category: General