2

Being able to add a custom caller ID and phone number mask to an existing Azure Communication Services number.

This will give the ability to members to know who is calling them instead of just seeing an unknown 10 digit number and no Caller ID associated with it.


Example:


Customer currently sees a call coming in as (555) 555-5555 (the number provided by Microsoft in ACS)


Customer should see:

[Company Name] (or any custom Caller ID)

(555) 555-5555 (or any custom phone number mask)



STATUS DETAILS
New