Sometimes you tell the customer that they get a credit memo and that they do not have to send the items back.
I understand that you can enter a GL line, but for analysis purposes it is handy to have item numbers instead of GL numbers.
Comments
A Sales Credit should have an option to not impact inventory. This would allow properly fixing pricing mistakes, etc. on the original invoice without changing inventory. Sometimes a customer reports a small amount of damage and a simple credit would be much more accurate. G/L accounts will not properly reflect price changes to the correct posted sales invoices and item charges are way too complicated for a simple credit for 1 damaged item. The options should be: Return Inventory or Don't Return Inventory for the Sales Credit memo. A Sales Return should allow you to set an inventory disposition and reason code upon return receipt. A 'return' should not be needed to avoid impacting inventory.
Category: Sales
Business Central Team (administrator)
Thank you for this suggestion! Currently this is not on our roadmap. We are tracking this idea and if it gathers more votes and comments we will consider it in the future. Best regards, Business Central Team