15
J

auto end conversation after xx mins of inactivity

Jerry Huang on 9/20/2022 8:07:01 AM

suggest add a timeout function: if a livechat conversation after xx mins of inactivity,then auto send notice message and auto end this conversation.

Category: Live Chat
STATUS DETAILS
Under Review
Ideas Administrator

Administrator on 1/29/2024 4:37:43 PM

Thank you for the feedback. This is currently under review by our product management team.

Jonathon Nelson

 

Comments

J

J

RE: auto end conversation after xx mins of inactivity

Jaspal Randhawa on 1/10/2024 11:07:45 AM

Would be great if we can configure warning messages and times before auto end.


  1. Send custom message after 10 minutes of inactivity
  2. Send 2nd custom message warning of auto disconnect after 20 minutes of inactivity
  3. Auto-disconnect after 30 minutes of inactivity - with custom messages


Thanks

Category: Live Chat