We have a situation where a receipt could be uploaded using OCR with different VAT rate calculations for e.g. eat in/eat out, sugar tax.
When the user uploads the receipt, the VAT is calculated at 20% but depending on the item, product, situation the VAT could be variable.
The VAT is clearly noted on the receipt however D365 just takes the std VAT calculation resulting in wrong VAT applied.
Users can change the VAT manually but:
- Its a 2 step process/screen to enter the value and then calculate the VAT
- OCR does not see the clearly noted VAT therefore it takes the standard calculation
It would be extremely useful if when loading the receipt, OCR can read the VAT calculated and actually enter the VAT amount, instead of the user manually updating this which inevitably they omit to do.
While its an engagement activity to educate others, other systems with OCR its pretty standard functionality and leaves finance to manually check each receipt which is inefficient and leaves us open to tax issues.