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We have had a request to score a lead based on a phone-call. For example - the lead calls a certain number. This phone call is logged on their Lead profile under activities. The Marketing App would have a Lead Scoring Model/Rule that says to increase their score by 100. More generally - create a lead score model based on an activity type and value.

STATUS DETAILS
Needs Votes
Ideas Administrator

Thank you for your feedback. We are going to review this idea for possible implementation.

 

Thanks

Ayush

Product manager, D365 Marketing, Microsoft