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Modify the view of "Look For" from "Business Queue" to "All Queue" while routing the Queue items.

Sapan Tipnis on 7/14/2016 1:30:00 AM


When a customer tries to Route an item to a Queue and the customer does lookup in the queue's it by default shows the Business Queue only which is hardcoded. Customer wants that the Look up should do lookup for All queues instead of Business Queues only.

Category: Account, Contact, Calendar and Activity Management
STATUS DETAILS
Needs Votes

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RE: Modify the view of "Look For" from "Business Queue" to "All Queue" while routing the Queue items.

Erik Masip Delgado on 8/8/2022 6:49:25 AM

aaa

Category: Account, Contact, Calendar and Activity Management