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give me analytics on my support call

Amanda Cofsky on 4/24/2019 10:59:20 PM
better analytics on support call duration, ftf etc.
Category: Customer Service Insights – BI Analytics
STATUS DETAILS
Completed
Ideas Administrator

Administrator on 3/30/2023 4:47:59 PM

Please reveiw these new features that we have deployed to be available out-of-box - Real-time analytics voice report | Microsoft Learn and Voice channel historical analytics and call insights | Microsoft Learn