Expense management workflows do not have request change option. This is a major drawback particularly for credit card transaction but overall it is a major issue. For credit card transactions this means if the person responsible for approval does not believe the workflow originator has assigned the correct expense category, description of the expense, right receipt attached etc., there is no option but to approve the transaction as rejecting the transaction is final state i.e. credit line will remain not processed.

For out of pocket transaction at least the workflow originator can re-enter the transaction however, again this is a bad user experience due to the additional data entry