4
J

Relationship Insights functionality not working properly

Jake Cannon on 5/27/2017 2:33:17 AM

We have enabled Relationship Insights preview on our organization and we have noticed that two feature simply do not work in our instance:



  • The Email insights section- it is enabled, deployed, and published but it does not appear in the email view. MS Support has confirmed that they have seen this behavior is some other organizations.

  • Within the Dynamics app in Outlook, we can choose to track emails, but the "follow" functionality does not work. When selected, it says "Adding follow information..." but it does not resolve. None of the corresponding insights data is being gathered.


Thanks.

Category: Relationship Intelligence (Who Knows Whom, Talking Points, Notes Analysis)
STATUS DETAILS
Declined
Ideas Administrator

Administrator on 5/10/2023 2:53:31 PM

Thank you for submitting your idea to our ideas portal. We appreciate your contribution and the time you took to share it with us. We have shipped many enhancements since this idea was posted and it is likely that it has been resolved. If not, kindly reopen. Thank you again for your continued support.