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Admins need the ability to transfer and/or restore a Customer Voice project for disabled/deleted accounts. Asking co-owners to make a copy of an existing project before the original project is deleted is not sustainable.
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C

Absolutely agree, as currently even a project owner who is not the creator is restricted in deleting projects and surveys, and other essential requirements.


To further clarify:


Some challenges come from not only not being able to delete as a system admin; but also, related data being deleted when a user account is disabled. These settings do not account for situations such as:

  • An individual going off unexpectedly, and not returning.
  • An individual on maternity leave or other extended leave who has not shared their project by mistake.
  • An individual who may need additional support due to not being system savvy.

I understand a survey can be copied; however, this does not retain the data returned, which would be lost in the long run causing skews in the data presented to boards, etc. 

Category: Project Management