Comments
This restriction makes zero sense, especially when other less important fields aren't restricted like this. It is something that literally slows me down and creates extra work & rework, on a pretty regular basis. It's long past time to deal with this stuff, this has been an issue for a very long time, one that you know about, and one that has migrated from your legacy products to your 365 product without proper attention. If this isn't on your roadmap of things to fix, please get it on there.
We continue to have issues delivering invoices and remittances to clients as a result of this limitation. Please fix this obvious bug in your platform so that we no longer have to manually review/edit each invoice email to include additional contacts beyond those that can be listed in the 80-character field.
@pitor KernerI am not sure what you mean but it could be the same thing as I am missing:Assume you have a case that is related to a contRact. Assume the contRact is associated to an account (firm). You can make a subgrid to add the contacts of that account to the case. This would bring up all the contacts in your system. To avoid this you can select only related records before you select contact entity and the view you have defined. However, this shows only the contacts that have been added to the case subgrid view as 'show related records' refers to the case. What we would wish is to be able to select the (custom) lookup field e.g. Account. Therefore it would automatically bing up a list of contacts on the case which are related to the account selected. This would be even more helpful if an account (company has 1000+ contacts and the users are not very IT literate to use ADF). maybe a bit similar like the quick view form but for the views.Another Scenario would be when you have a lookup field on the case form (not the regarding!) for an opportunity and you would like to see the quotes within that selected opportunity.For oversight/visibility purpose, I want to be able to see all related records from a (custom) lookup field record on a given entity form which is other than the regarding of that entity.