I searched through the Help content on how to update existing CRM records using a csv file. I could not find it any where. It focuses more on inserting records. I finally got the answer from another source.

Category: General
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Thanks for your suggestion. The CRM documentation team would love to hear your feedback. Could you please log your suggestion using the "Send Feedback" tool at the bottom of the CRM Help window? Regards, Nick Patrick Program Manager Microsoft Dynamics CRM This posting is provided "as is" with no warranties, and confers no rights.

Category: General