Although the summarization for the account table has been enabled via [App Settings] - [Copilot] - [Opportunity] in the Dynamics 365 Sales app, there are cases where the summarization of specified items works and cases where it does not.

Since this feature relies on AI to generate summaries, users can only select items manually. Because some selected items are not being summarized, we request an update to ensure that summarization is always performed for the items selected by users.

This will enable users to confidently review the summarized information and reduce the effort required to check multiple pieces of data.