1

Hi,


At one of our customers, the technicians receive the insufficient inventory warning when consuming a work order product in Field Service.

When looking at the on-hand inventory level in FO however, it is visible that there are sufficient products available for the site, with the specific warehouse. However as seen in the sentence before, location is not mentioned.

The reasoning behind this is that the location inventory concept does not exist at the moment in Field Service.

Which leads to incorrect data coming from FO to CE, being insufficient inventory levels where this is not the case.


At our customer we use the data integrator functionality to once a day export and import this data from FO to CE (however duplicate detection stops the import of the on-hand inventory).


Is it possible to look into this idea and maybe provide feedback should there be another/better way or if this is on the roadmap?


Thanks!


Kind regards,

Mathias

STATUS DETAILS
New

Comments

M

Correction/addition: site is not taken up in the product inventory form (if the on-hand inventory transaction import could be done with an unique ID, this should be "solved").

Thanks!

Category: Inventory And Purchasing