Dear Team,

Hope you are well.

We do have the product limitation in the RealTime marketing where we embedded the Customer Voice survey to Email, and the Survey Respondent details, like contacts not updating and showing in the insights tab. Where in Outbound marketing, we can send a email with [Is Anonymous] unchecked, then we can see what contacts has responded to the surveys.

It is a limitation, and even the team who maintain RTM mentioned there is no plan to migrate the feature in Outbound to Realtime.

On the top of that, we do have a business scenario for below:

We are getting a list of the responses in the export file as we would want to use the information either to update contacts in CRM in bulk with some of the information or to be used in a reporting table, so we are not after individual responses, but the bulk export. It looks like real time Marketing is not going to be able to provide this.

Hope you could re-consider seeing if we could migrate this feature also in RMT.

Thanks!